Promos, Processing, Shipping & Returns

Free USPS Ground Shipping

*Free USPS Ground Shipping applies to the U.S Contiguous States only.
Note: does not include Alaska, Hawaii, or any other territories under the control of the United States.

Processing & Shipping

Standard processing time is 1-2 business days. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

We can ship to virtually any address in the world but aerosols such as Perfect Hair Spray and FFL and Suck It Up must be shipped ground. Due to the purity of the ingredients they can expand under pressure and explode or leak. Note there are restrictions on some products, and some products cannot be shipped to international destinations.

Returns and exchanges

You may return most new, unopened items within 30 days of delivery for a full refund. Customer is responsible for the return shipping fees. If you are shipping an item for exchange or return, you should consider using a trackable shipping service or purchasing shipping insurance. We do pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Email Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.